At Home Lights, we care about your satisfaction. If you're not completely happy with your purchase, we’re here to help with a simple and fair return policy.

Return Timeframe

You can request a return or exchange within 7 days of receiving your order.

📦 Important:

  • Return shipping charges will be deducted from your refund.

  • Products must be in unused, original condition no signs of damage or installation.

Product Damage or Defect

If your product arrives damaged or defective (due to shipping or our mistake), we will replace it free of cost.

✅ In such cases:

  • You must notify us within 24 hours of delivery

  • Please share pictures/video as proof via WhatsApp (0314-4016253)

We will verify and send a replacement if the damage was not caused by you.

Need to Make a Change?

If you received the correct item but want to change the design or model, you can request a product exchange within 7 days.

📞 Contact us on 0314-4016253 or via Instagram DM to discuss available options and shipping charges (if any).

❗ Return Policy Summary

  • 7-day return or exchange allowed

  • Shipping charges are non-refundable

  • Item must be in original condition

  • Damage caused by customer is not covered

  • If item was damaged before delivery, replacement is provided

  • For any changes or issues, contact us within 7 days

At Home Lights, your happiness is our priority. Whether it's a return, exchange, or quick support we’re just one message away.